Privacy Policy
How Nine Manager handles your information.
Effective 15 September 2026 | Last revised 15 September 2026
LimeTown Company ("the Company") complies with the Personal Information Protection Act of the Republic of Korea and related laws. This Privacy Policy explains how the Company handles personal information in the mobile game Nine Manager: Build Your Own Baseball Club ("the Service").
The Company does not collect your name, date of birth, home address, phone number or payment credentials. Only the minimum information necessary to run the Service is processed.
1. Information We Collect
| Type | Items | How it is collected |
|---|---|---|
| Required | Unique identifier issued by the sign-in provider, email address | When you sign in with Google or Apple |
| Required | Club name, players and lineup, league record, Gold, facility levels and other game progress data | Generated automatically as you play |
| Required | Purchase history and receipt validation data (product ID, transaction ID, purchase time) | Passed from the store when you buy a paid product |
| Automatic | Device information (OS and version, device model, app version), access time, error logs | Generated automatically as you use the Service |
| Optional | Advertising identifier (Android Advertising ID, Apple IDFA) | Only if you consent to personalised advertising |
If you choose Hide My Email when signing in with Apple, the Company receives an anonymous relay address issued by Apple instead of your real email address.
2. Why We Use It
- To identify you, sign you in, and carry your game data across devices.
- To provide the game and operate leagues and rankings.
- To verify purchases, grant the ad-free entitlement, and process refunds.
- To detect and sanction abuse and to keep the Service running reliably.
- To analyse the cause of errors and improve the Service.
- To display advertising. Personalised advertising is provided only with your consent.
- To respond to enquiries and handle complaints.
3. Retention Period
- The Company destroys the personal information it has collected without delay as soon as you delete your account.
- The following records are retained for the periods set by Korean law.
Record Period Legal basis Records of contracts and withdrawal of subscription 5 years Act on Consumer Protection in Electronic Commerce Records of payment and supply of goods 5 years Act on Consumer Protection in Electronic Commerce Records of consumer complaints and dispute handling 3 years Act on Consumer Protection in Electronic Commerce Access logs (sign-in records) 3 months Protection of Communications Secrets Act - The identifier of an account permanently suspended for abuse is retained for 1 year to prevent evasion by re-registration, and is then destroyed.
4. Disclosure to Third Parties
The Company does not provide your personal information to third parties, except:
- where you have given prior consent; or
- where required by law, or requested by an investigative authority following the procedure prescribed by law.
5. Processors and Overseas Transfer
The Company entrusts the processing of personal information as set out below. Because these processors operate servers outside Korea, personal information is transferred overseas.
| Recipient | Country | Items transferred | Purpose | Retention |
|---|---|---|---|---|
| Supabase, Inc. | United States | Account identifier, email, game progress data, access logs | Database and authentication hosting | Until account deletion |
| RevenueCat, Inc. | United States | Account identifier, purchase history, receipt validation data | Purchase verification and entitlement management | Until account deletion |
| Google LLC (AdMob) | United States | Advertising identifier, device information | Serving advertisements and preventing click fraud | Per Google's policy |
| Google LLC · Apple Inc. | United States | Account identifier, email | Sign-in authentication | Per each provider's policy |
- Information is transferred over an encrypted network connection at the time you use the Service.
- You may refuse the overseas transfer. However, these transfers are essential to providing the Service, so refusing means you cannot use the Service.
- Refusing the transfer of your advertising identifier for personalised advertising does not prevent you from using the Service. See section 8 for how to opt out.
6. Destruction of Personal Information
- Information stored as electronic files is permanently deleted by a method that makes recovery impossible.
- Information whose retention period has expired is destroyed without delay.
7. Your Rights
- You may at any time request access to, correction of, deletion of, or suspension of processing of your personal information.
- You can delete your account yourself from the My Info screen in the Service. For any other request, contact us at the address below and we will act on it and inform you of the outcome within 10 days.
- Where we must refuse a request because the law requires us to, we will tell you why.
- You may exercise these rights through a legal representative or an authorised agent.
8. Advertising and Advertising Identifiers
- Advertisements are shown to users who have not purchased Remove Ads. They are served through Google AdMob.
- You can turn off personalised advertising at any time in your device settings.
- Android: Settings → Google → Ads → turn off ad personalisation
- iOS: Settings → Privacy & Security → Tracking → turn off "Allow Apps to Request to Track"
- Turning off personalisation does not remove advertisements; it means the advertisements shown are not tailored to your interests.
- Purchasing Remove Ads stops all advertisements.
9. Children Under 14
- The Company does not accept registrations from children under the age of 14 and does not knowingly collect their personal information.
- If we learn that we have collected the personal information of a child under 14, we destroy it without delay.
10. Security Measures
- Personal information is transmitted over encrypted connections (HTTPS) and is encrypted at rest.
- Access to personal information is limited to the minimum number of people whose work requires it.
- Row-level access control is applied in the database so that a user can reach only their own data.
- Payments and entitlements are granted only on verified signals received from the store and the payment provider; values sent by the client are never trusted.
11. Privacy Officer
For questions, complaints or remedies concerning the handling of personal information, please contact us. We will respond promptly.
| Role | Details |
|---|---|
| Privacy Officer | Hongsang Lee |
| Contact | cs@limetown.kr |
12. Where to Seek Redress
If you need to report a privacy violation or seek advice, you may contact the following Korean bodies.
- Privacy Infringement Report Centre (privacy.kisa.or.kr / 118)
- Personal Information Dispute Mediation Committee (kopico.go.kr / +82-1833-6972)
- Supreme Prosecutors' Office Cybercrime Division (spo.go.kr / 1301)
- National Police Agency Cyber Bureau (ecrm.police.go.kr / 182)
13. Changes to this Policy
- Any change is announced on this page at least 7 days before it takes effect, together with the effective date and what has changed.
- A change that materially affects your rights is announced at least 30 days in advance and notified separately within the Service.
Addendum
This Privacy Policy applies from 15 September 2026.
This English text is provided for convenience. In the event of any discrepancy, the Korean version prevails.
Business Registration No. 232-14-03052
Mail-Order Sales Registration No. 2026-Yongin Suji-2390
Address 24 Jinsan-ro, Suji-gu, Yongin-si, Gyeonggi-do, Republic of Korea
Contact cs@limetown.kr